Social CRM For Dummies
Название: Social CRM For Dummies
автор: Kyle Lacy, Stephanie Diamond, Jon Ferrara,
Издательство: For Dummies
Год выпуска: 2013
ISBN: 978-1118242490
Формат: PDF
Размер: 29.65 MB
Количество страниц: 360
Язык: Английский
Описание: Social CRM is an evolving tool to help you engage your customers, interact with them, and develop deeper relationships. This handy guide teaches you how to make the most of it, whether your business is a small shop or a large corporation. In a friendly, easy-to-understand style, it explains how you can create new marketing communications and develop smart, applicable content that produces results from your online community. You’ll learn to use data to drive results, create social Key Performance Indicators for different business units, and a great deal more.
Название: Social CRM For Dummies
автор: Kyle Lacy, Stephanie Diamond, Jon Ferrara,
Издательство: For Dummies
Год выпуска: 2013
ISBN: 978-1118242490
Формат: PDF
Размер: 29.65 MB
Количество страниц: 360
Язык: Английский
Описание: Social CRM is an evolving tool to help you engage your customers, interact with them, and develop deeper relationships. This handy guide teaches you how to make the most of it, whether your business is a small shop or a large corporation. In a friendly, easy-to-understand style, it explains how you can create new marketing communications and develop smart, applicable content that produces results from your online community. You’ll learn to use data to drive results, create social Key Performance Indicators for different business units, and a great deal more.